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Travel offices, travel agencies, carriers – one business day until major changes in the sale of travel services take effect. Every day a new contribution; ever day an overview of five important changes. Today only the positive ones.
1) Framework Agreement on the Organisation of Business Trips – organising business trips related to commercial activity, entrepreneurship or customer recruitment is not considered organising package tours, provided the travel office or travel agency sells these services based on a Framework Agreement on the Organisation of Business Trips.
2) Minor transport services – minor transport services, such as the transport of travellers as part of a guided tour, are not considered separate transport services and thus cannot be considered package tours in combination with the services of a guide.
3) Services purchased on site – services not charged and paid until after a package tour commences, e.g., hotel services or optional excursions, are not considered part of the package tour.
4) Limitation of accommodation costs – if unavoidable and extraordinary circumstances do not allow a customer to be brought home according to the package tour contract, the travel agency’s costs of arranging necessary accommodation for customs are now limited to three nights maximum per customer.
5) Shorter prescription period (period of limitation) – the prescription period (period of limitation) for exercising the right to discount on a package tour has been shortened to two years.
The changes introduced by the amendment to Act No. 159/1999 Coll. may fundamentally influence the way many businesses active in tourism operate. We recommend that businesses perform an analysis of the travel services they offer their customers to ascertain whether they sell package tours, associated travel services or other travel services. Such analysis may show the need to modify the concession, insurance, contribution to the guarantee fund and contractual documents. The law firm Holubová advokáti provides bespoke consultations, training, analyses, templates and guidance through the entire process.
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Jasper Brinkman
Jasper Brinkman
"Following a devastating hotel fire in Prague, the law firm Holubová advokáti, led by attorney Klara Dvorakova, successfully represented our extended family as a group of victims. The firm navigated complex international insurance and compensation laws to defend our rights.
I would like to acknowledge the extraordinary efforts the firm had to make to bring our case to a successful compensation under extremely difficult circumstances."
Stewarts
Stewarts
"A visit to her daughter in London turned Eva's life upside down when she says she stepped into a crossing on a green light but was hit by a car. Despite her remarkable bravery, she faced a long treatment due to fractures in her pelvis, and the associated limitations and pain are likely to persist for the rest of her life. Regular headaches and impaired concentration compound her challenges.
Eva contacted us through an organization temporarily helping her manage her difficult living situation. At that time, she was destitute, relying only on subsistence payments. We were able to assist her because we specialize in personal injury and have contacts with proven colleagues abroad.
We worked with Stewarts, a UK law firm, on this case. Attorneys Klára Dvořáková and Rebecca Huxford helped Eva with the documentation in her case, explaining her options and the differences between the Czech and British systems of healthcare and social benefits reimbursement. Within a few months, thanks to the professional cooperation between the two offices, an offer of compensation from the insurance company of approximately CZK seven million was achieved. The client accepted this settlement because she did not want to deal with courts in the United Kingdom.
Subsequently, we assisted the client with related tax issues and contacted Auditone, a tax consultancy firm, which arranged for the filing of a tax return. Compensation for lost income is taxable, unlike most personal injury compensation.
'No one has done as much for me as you,' Eva said.
The fact that we were able to help Eva gives our work meaning and brings us great joy. We are very happy that, thanks to our many years of active involvement in the international professional organization PEOPIL, we can cooperate on such cases."