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Travel offices, travel agencies, guides – encouraging changes as of July 1st

Travel offices, travel agencies, carriers – one business day until major changes in the sale of travel services take effect. Every day a new contribution; ever day an overview of five important changes. Today only the positive ones.

1) Framework Agreement on the Organisation of Business Trips – organising business trips related to commercial activity, entrepreneurship or customer recruitment is not considered organising package tours, provided the travel office or travel agency sells these services based on a Framework Agreement on the Organisation of Business Trips.

2) Minor transport services – minor transport services, such as the transport of travellers as part of a guided tour, are not considered separate transport services and thus cannot be considered package tours in combination with the services of a guide.

3) Services purchased on site – services not charged and paid until after a package tour commences, e.g., hotel services or optional excursions, are not considered part of the package tour.

4) Limitation of accommodation costs – if unavoidable and extraordinary circumstances do not allow a customer to be brought home according to the package tour contract, the travel agency’s costs of arranging necessary accommodation for customs are now limited to three nights maximum per customer.

5) Shorter prescription period (period of limitation) – the prescription period (period of limitation) for exercising the right to discount on a package tour has been shortened to two years.

The changes introduced by the amendment to Act No. 159/1999 Coll. may fundamentally influence the way many businesses active in tourism operate. We recommend that businesses perform an analysis of the travel services they offer their customers to ascertain whether they sell package tours, associated travel services or other travel services. Such analysis may show the need to modify the concession, insurance, contribution to the guarantee fund and contractual documents. The law firm Holubová advokáti provides bespoke consultations, training, analyses, templates and guidance through the entire process.

 

Markéta Poledníková

Everything was explained to me clearly, I had ample opportunity to ask questions, and I felt a genuine interest in resolving my situation.

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Dietmar Repka

About 80 years ago, my ancestors had to leave their home. The property has now been returned to our family through inheritance and thanks to the excellent work of the law firm.

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